you literally suck, I haven’t had internet service for a week !! Everything just buffers. And can i get in contact with anyone, nope, never!! All Your bots just they tell me to restart my modem and router. It did nothing. I’m switching to
This company has alot of fixing today after this month im going to verizon im tired of my router restarting at random times of the day and now its not working at all but my cable still works yea this company has offically become the worse provider for internet!...
@Optimum Same problem periodically phone goes offline (says it is in use),
also frequently "cannot connect to the internet" window10...the router signal is strong,
I have spoken to others and they have the same problem
calling in get all of our reps are busy...many Problems??
@optimum@OptimumHelp Yesterday I had to reset my modem and router twice. Today, there is no internet at all. What is happening that's causing these issues? Be direct and upfront about your problems, then make a damn plan to fix them.